Responsibilities

• Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
• Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.
• Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.

General Skills

• Leads and conducts business analysis in order to assess client’s business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined.
• Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc.
• Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders
• Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up Experience developing strategies, preparing business cases and cost-benefit analysis
• Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement
• Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope
• Awareness of emerging I&IT trends and technologies
• Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
• A team player with a track record for meeting deadlines

Desirable Skills

• Experience in the use of information retrieval packages
• Knowledge and understanding of Information Management principles, concepts, policies and practices
• Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions
• Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping
• Experience in structured, object oriented and agile methodologies for user requirements
• Experience developing performance measures for business analysis evaluation and subsequent follow-up Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards

Business Analysis and Problem-Solving Skills - 35%

• Experienced in requirement elicitation, documentation, gap analysis, evaluation of alternative solutions, user interation/experience design (UI/UX) and making recommendations. (MUST HAVE)
• Experience facilitating sessions with a diverse audience for requirements discovery and analysis using a variety of methodologies (e.g. Agile/Waterfall/Hybrid). (MUST HAVE)
• Work with stakeholders (internal and external) across the program to develop clearly defined epics and user stories.
• Experience in writing user stories in Azure DevOps. (MUST HAVE)
• Gather information on client problems, services and business goals/objectives
• Help program understand their needs and translate to design models and concepts
• Evaluate requirements and review options for solution, assess cost/benefit of options, evaluate alternative conceptual systems designs and potential impact of proposed system changes on existing service delivery
• Recommend approaches and discuss with team and stakeholders
• Translate from technical terminology to business terms

Technical Knowledge and Expertise - 25%

• Led/managed business transformation/solution design initiatives, with a focus on business architecture and user interation/experience design (UI/UX). (MUST HAVE)
• Experience in conceptual design of enterprise data warehouses and extensive experience in data management supporting development teams - working on requirements gathering and design documentation
• Understand data warehouse modeling concepts and design principles (Kimball and Inmon)
• Advanced technical knowledge of large hardware and software operations and utilities, productivity tools, online processing systems, web-based technologies and database management systems
• Knowledge of enterprise architectural concepts and processes, specifically in the area of business architecture for data warehouses, marts, lakes (in Azure platform). (MUST HAVE)
• Knowledge of front end, web-based technologies and data-mining/reporting-based COTS tools (e.g. IBM Curam) encompassing feasibility studies, requirements definition, analysis, prototyping, system design, implementation, testing and maintenance (Nice to have)
• Provide consultation on source to target mapping to ensure business and technical alignment
• Knowledge of Systems Development Life Cycle Methodologies, familiarity with ITIL Processes for Change/Release Management, relational data base technologies, use of information retrieval packages using SQL and other query languages.
• Knowledge of emerging IT trends and technologies - cloud computing, enterprise data warehousing, etc.
• Knowledge of accessibility compliance requirements e.g AODA, WCAG 2.1 Level A and AA or the most recent WCAG requirements

Organizational and Project Management Skills - 20%

• Plan, develop, manage, control projects and resolve complex technical design problems
• Knowledge of project management and in-depth knowledge of task estimation, scheduling and control
• Development of documentation and materials as part of a review and knowledge transfer to other members
• Development of specific activities as part of a review (hand over to ministry staff)and building block approach which, build on knowledge transfer and skills development from the previous stage to the next

Communication and Interpersonal Skills - 20%

• Gather information, clarify needs and desired system changes, explain system development recommendations, explain and provide instruction on new/modified systems and technology
• Prepare business cases, systems documentation, user manuals and guidelines
• Clarify and discuss systems development options with clients

Max number of submissions - 1 (One)

Hybrid Work Arrangement: FFS will need to work at 315 Front Street for 3 days per week.

Must Haves

Highlighted in above job criteria